You will learn how to remove open up the hot end and remove the filament if it becomes stuck in the PTFE tubing.
You will need to heat the printer up to the temperature for the type of filament that is stuck, i.e. ABS 240C, PLA 200C.
1. Locate the two motor wires at the back of the hot end.
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2. Remove the two motor wires from their connections, take a picture of the configuration to ensure when putting them back you get them in the correct orientation.
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3. Locate the 2.5mm latch screw on the top of hot end.
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4. Using a 2.5mm allen wrench, loosen, but do not remove the latch screw.
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5. Tilt the drive assembly up towards the front of the printer to expose the PTFE tubing.
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6. You should be able to remove the filament by pulling it out of the tubes or if the filament is really stuck, remove the tube(s) all together but pressing the push to connect fitting down and pulling the tube and filament up and out of the hot end. We can send you new PTFE tubing is needed for the cost of $15.00 plus shipping.
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7. Locate the push to connect fitting, it may help to use a flashlight to see down in the hot end.
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8. Using an allen wrench, push down on the fitting and pull up on the tube with the filament stuck in it. If it does not release you may need to use a pliers to pull up on the tubing and filament.
If needed, gently use a pliers to pull the tube and filament out of the hot end. Try not to squeeze or deform the tubing or it will need to be replaced.
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9. Once you have the tubing and filament put of the hot end, you should be able to get the filament unstuck, or if you need to order a set of 2 new tubes, you can do so for $15.00 plus shipping.
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Please open a Tech Ticket if you have any questions or need assistance with this process.